Article I - Introductory Provisions

1. The Terms and Conditions apply to any person who accesses the website www.hotelpark.sk and uses it (hereinafter referred to as the "User").
2. The Terms and Conditions govern the rights and obligations of the Contracting Parties arising from the contract for the provision of services on the website www.hotelpark.skconcluded between the Provider and the User, the subject of which is the use of services on the website www.hotelpark.sk. In the event that the User does not agree to comply with the Terms and Conditions, he/she cannot use the services on the website www.hotelpark.sk.
3. Use of information, photographs or any graphic displays on the website www.hotelpark.sk is subject to the Terms and Conditions.
4. Data and information provided on the website www.hotelpark.sk are informative and not binding. The Provider accepts no liability for any infringement of the information provided on the website www.hotelpark.skby computer viruses.
    

Article II - Rights and Obligations of the User and the Provider

1. The User confirms that he/she has read the Terms and Conditions, agrees to them and undertakes to comply with them.
2. The User is entitled to use the website www.hotelpark.sk only for his/her personal use or for the purpose of entering into a legal relationship with the Provider.
3. Texts, photographs and other graphic elements used on the website www.hotelpark.sk are protected by copyright and other laws relating to industrial property. The User may not copy, reproduce, distribute, modify or otherwise publicly disseminate them without the prior written consent of the Provider.
4. Use of any of the User's information and personal data through the website www.hotelpark.sk is also deemed to be an explicit consent of the User to the Provider to use this information and personal data for the purposes for which it was provided, for the period during which it is necessary to store and process this data in accordance with the applicable legislation.
5. The Provider undertakes to maintain the confidentiality of the information and personal data obtained in this way, except in cases where it is obliged to inform third parties (in particular law enforcement authorities) about such information or personal data pursuant to the applicable legislation.
6. For natural persons, the Provider undertakes to comply with the Personal Data Protection Act.
7. The Provider undertakes to provide the User with the ordered services in the agreed scope, quality and time.
8. The User undertakes to pay the Provider the price of the ordered services in the required amount and at the required date and time.
9. The Provider shall not be liable for any damages resulting from unauthorised use or misuse of the website www.hotelpark.skin connection with their malfunction, delay in transmission, infection by computer viruses or other failure.
    

Article III - Procedure for Concluding a Service Contract

1. If the User is interested in ordering the Provider's services, the User shall fill in the reservation form and/or order the services via the contact form. In the booking and/or contact form, the User is obliged to fill in all the required data correctly. In the contact form, the User is obliged to provide the text of the order. The booking and contact form are published on the website www.hotelpark.sk.
2. The User sends the order to the Provider via the Internet via the completed reservation or contact form. The delivery of such an order to the Provider shall be deemed to be a proposal for the conclusion of a contract for the provision of services between the Provider and the User.
3. The Provider accepts the proposal for the conclusion of a contract for the provision of services by issuing the User with a written Confirmation of Reservation for the ordered services. The Booking Confirmation for the ordered services includes information for the User, necessary for the payment of the ordered services to the Provider, namely the Provider's bank account number, the variable symbol and the price of the ordered services.
4. The User is obliged to pay the required price of the ordered services to the Provider so that the funds are credited in full to the Provider's account no later than 28 days prior to the User's use of the ordered services. If the Provider's services are ordered by the User in a period of less than 28 days before their use, the User is obliged to pay the required price of the ordered services to the Provider within 3 working days from the date of receiving the Booking Confirmation for the ordered services. A condition for the provision of the ordered services by the Provider is the crediting of funds in full to the Provider's account no later than 12 hours prior to their provision.
5. In the event that the User fails to pay the Provider the price of the ordered services in the required amount and/or at the required date and time, the contract for the provision of services will be cancelled before they are provided by the Provider.
6. In the event that the contract for the provision of services is cancelled by the User prior to their provision, the Provider has the right to demand from the User a cancellation fee as a contractual penalty for the cancellation of the contract for the provision of services prior to their provision.
7. The amount of the cancellation fee depends on the cancellation period. The cancellation period begins on the date of receiving the written notice of cancellation of the contract for the provision of services prior to their provision by the Provider, and at the same time on the date of written confirmation by the Provider, on which the User's notice of cancellation of the contract for the provision of services prior to their provision has been received and registered.
8. The Provider has the right to charge the User cancellation fees in the following amount:
   - 0% of the advance payment for a cancellation 21 days or more before the start of the stay
   - 50% of the advance payment for a cancellation 20 to 5 days before the start of the stay
   - 100% of the advance payment for cancellations 4 days or less before the start of the stay
9. In the event that the User cancels the contract for the provision of services prior to their provision for serious reasons such as inpatient treatment, natural disaster, military obligations, death, serious illness or death of a family member, and proves this fact in writing to the Provider, the Provider will not require the User to pay a cancellation fee.
    

Article IV - Final Provisions

1. The Terms and Conditions shall come into force with respect to the User on the date of the User using the services of the website www.hotelpark.sk.
2. The Terms and Conditions are modified, issued and changed exclusively by the Provider.
3. The User declares that he/she has read the Terms and Conditions and, as a sign of agreement with their content, completes and submits the booking and/or contact form in order to use the Provider's services, listed on the website www.hotelpark.sk.